INTI NUSANTARA TEKNO
Enterprise Call Center Solutions

Human agent
communication

Help you establish clear and friendly voice communication service. Precise customer development, provide the best user experience.

Precise customer development

Provide the best user experience through intelligent and thoughtful communication.

Sensitive Messages

When customers are dealing with important business, we communicate safely in time, confirm situations in detail, and ensure information security.

Precise Marketing

Through voice interaction, we screen valuable groups, analyze needs, and recommend products that meet expectations, making marketing easier.

Order Node Follow-up

At key order points, we provide payment guidance and logistics care with a warm voice, improving order conversion rates and satisfaction.

Maintain Customer Relationship

At the right time, through thoughtful voice, we will inform our important customers of unfinished appointments, services, reminders and so on. We will greet and bless our customers during holidays, maintain customer relations and improve customer loyalty.

Satisfaction Poll

Communicate timely after service, understand satisfaction, judge customer's mood by tone, and adjust the state to provide support.

Outstanding communication technology

Let your heart's voice be responded to by customers with our enterprise-grade infrastructure.

SIP Protocol Docking

A dedicated call center can be quickly set up. Human agents connect to SIP voice desktops. Office location is not limited.

Intelligent Routing

Multiple routing policies are provided, including directly connected lines of operators. Group calls are automatically made.

Real-time Data

Call data can be viewed in real time. Each call is recorded and statistics can be generated for each agent.

Quick access with 4 steps

1

Sign up

Authorization key is automatically generated after signing up.

2

Protocal setting

Support SMPP protocol, allow API HTTP interface.

3

Docking adjusting

Adjusting according to mimicking production environment.

4

Production process

Submit tasks, report the status in real-time.